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Introducing Amazon CloudWatch Omni: collaborative AI-powered observability for your applications

Amazon CloudWatch now offers CloudWatch Omni, an AI-powered observability experience for the applications and AI agents you run together. You reach Omni through a dedicated URL for your organization and sign in with the identities you already manage, so working in Omni does not require access to the AWS Management Console. Omni is built on OpenTelemetry: the telemetry you already send to CloudWatch appears in Omni with nothing to reconfigure, and any other workload you instrument with OpenTelemetry sends its telemetry to an OpenTelemetry Protocol (OTLP) endpoint.

CloudWatch Omni offers both agent observability and application observability in a single experience. In our companion post, we introduced the agent observability capabilities of Omni for generative AI and agentic workloads. In this post, we present the application observability experience.

Engineering teams spend a significant portion of their observability time maintaining dashboards, tuning thresholds, and switching between tools to piece together what happened during an incident. When an issue crosses team boundaries, context gets lost in Slack threads and screenshots rather than flowing naturally to the next engineer. CloudWatch Omni changes this by organizing observability around your applications rather than individual signals, and bringing your whole team into the same workspace.

What CloudWatch Omni brings
CloudWatch Omni addresses three problems that engineering teams told us they face today.

One collaborative experience for your whole team. Every engineer accesses CloudWatch Omni through a single URL with enterprise SSO (via IAM Identity Center, supporting Okta, EntraID, and other providers). No AWS Console access is required. SREs, developers, database engineers, and managers share the same data and investigation context. When an investigation escalates, the next person joins the same session with full context already in front of them.

The system adapts as your applications evolve. CloudWatch Omni discovers your services, maps dependencies, and adjusts alarms automatically. Instead of manually curating dashboards and tuning thresholds, you declare what matters (availability targets, latency budgets, error rate thresholds) and Omni adapts as your system changes. When you deploy new services, Omni updates the application topology automatically.

AI-powered investigation with Amazon DevOps Agent. Amazon DevOps Agent participates alongside your team in investigation sessions, correlating signals and suggesting next steps. The agent works from the same telemetry your engineers see, so its suggestions are grounded in the actual state of your application. It identifies correlated events across services, traces root cause paths through your dependency graph, and maintains investigation history for post-incident review.

How an investigation works
When something breaks, CloudWatch Omni opens an investigation session pre-loaded with context. Here is a typical incident workflow:

An alarm fires on elevated error rates in your checkout service. Omni opens a session showing the service topology, correlated signals (a deployment 10 minutes earlier, increased latency from a downstream payment API), and DevOps Agent’s initial analysis.

Your on-call SRE confirms the deployment correlation, pulls in the trace view to identify failing endpoints, and checks if the payment API latency correlates with a capacity limit.

The SRE escalates to the payments team. The payments engineer joins the same session and sees everything found so far, plus DevOps Agent’s correlation with a configuration change in the payment provider’s API gateway. They identify the root cause and roll back.

The entire investigation history is captured automatically. No separate incident report needed.

Walkthrough: setting up your first Space
To set up CloudWatch Omni for your team, open the CloudWatch console and click “Try CloudWatch Omni.”


Figure 1. CloudWatch console — Omni setup page

Next, connect your identity provider through IAM Identity Center (supporting Okta, Azure AD, and other SAML 2.0 providers). Once connected, your team members access Omni directly at your dedicated URL without needing AWS Console credentials.

Create a Space for your team. A Space groups the applications your team owns and the telemetry associated with them.


Figure 2. CloudWatch Omni Home — your team’s workspace with application monitoring, analytics, and agent observability

Once created, Omni discovers your services automatically and maps the dependencies between them. You see your application topology immediately.


Figure 3. Application topology — services and dependencies mapped automatically

You can ask CloudWatch Omni any question about your applications in plain English, and Omni will analyze your telemetry data and surface insights.

Figure 4. Interact with your telemetry in natural language

You can also set up service health alerts, configure what matters to your team, and trigger an AWS DevOps agent investigation to identify the root cause and develop a mitigation plan.


Figure 5. Investigation session — DevOps Agent identifies root causes and suggests next steps

Application-centric organization
CloudWatch Omni organizes telemetry by application rather than by infrastructure component. The system automatically discovers services from the telemetry data and AWS Config resource discovery, maps dependencies, and lets you see your application as a connected system rather than a collection of isolated resources.

Each team gets a Space that contains the applications they own. A Space points at existing CloudWatch data (logs, metrics, traces, and alarms) with no additional data movement required. Dynamic views replace the maintenance burden of static dashboards, providing ongoing visibility into SLOs and application health.

Getting started
Getting started takes minutes and doesn’t require reconfiguration of your existing CloudWatch setup.

If you’re an existing CloudWatch customer: Click “Try CloudWatch Omni” in the CloudWatch console. All your existing telemetry (logs, metrics, traces, and alarms) is immediately available. Workloads are discovered automatically, and you can start an investigation or browse your application topology right away.

For organization-wide deployment: An administrator configures a domain, connects your identity provider via IAM Identity Center, defines Spaces for teams and environments, and invites users. Each Space points at existing CloudWatch data with no additional data movement required.

For applications in other environments: CloudWatch Omni provides connectors that make it easy to bring in telemetry from additional environments. All ingested telemetry appears alongside your AWS data in the same Spaces and investigation sessions.

For generative AI and agentic workloads: The same CloudWatch Omni experience delivers purpose-built observability for AI agents, including trace exploration, evaluation frameworks, and real-time monitoring. In our companion post, we introduced the agent observability capabilities of Omni; for that walkthrough, see Introducing Amazon CloudWatch Omni: AI-powered observability for generative AI and agentic workloads.

Things to know

  • CloudWatch Omni extends CloudWatch. Existing alarms, dashboards, APIs, and console workflows continue unchanged.
  • Access is through a dedicated web application with enterprise SSO. Engineers don’t need AWS Console access to use it.
  • Once you setup, DevOps Agent is enabled by default in every Omni investigation session.

Pricing and availability
Amazon CloudWatch Omni is now available. Existing CloudWatch customers can try it directly from the CloudWatch console. For pricing details, visit the Amazon CloudWatch pricing page.

To get started, visit Amazon CloudWatch Omni or click “Try CloudWatch Omni” in the Amazon CloudWatch console.

If you want to call APIs, search documentation, find regional availability, and check troubleshooting about this feature, try using the AWS MCP Server and plugins with your preferred AI tool. Share your feedback on AWS re:Post or reach out through your usual AWS Support contacts.

9/24/2026 – Editor’s note: Azure AD has been renamed to Microsoft Entra ID.

— Daniel Abib

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Introducing Amazon CloudWatch Omni: AI-powered observability for generative AI and agentic workloads

Today, Amazon CloudWatch introduces CloudWatch Omni, a unified observability experience for application and AI workloads that is app-centric, AI-powered, built on open standards, and delivered off-console. CloudWatch Omni is a purpose-built observability, evaluation, and experimentation solution for AI agents. It helps teams design, evaluate, and operate AI agents across any model provider, framework, or runtime, with an eval-driven workflow, support for the tools you already use, and observability delivered where you work: directly in your IDE and through a standalone web experience, separate from the AWS Management Console.

Organizations deploying agentic AI systems face observability challenges that traditional monitoring can’t address. Agent behavior is non-deterministic: a prompt change can degrade response quality even when standard metrics show no errors. Teams spend hours manually reviewing logs across multiple systems, unable to pinpoint what changed or why. Existing tools force teams to choose between siloed generative AI monitoring or fragmented solutions requiring constant context-switching between their coding environment and browser-based dashboards.

CloudWatch Omni captures every trace and includes built-in evaluators for correctness, coherence, retrieval quality, and tool selection, among others. You can compare prompt versions side by side in the playground, build test datasets from production traffic, run experiments across different configurations, and detect regressions automatically.

Two surfaces for development and operations
CloudWatch Omni delivers observability through two complementary surfaces. Developers get a native extension inside VS Code and Kiro (the currently supported IDEs), where traces appear as you run your agent with a playground and evaluators a click away. Operators get a standalone web experience, separate from the AWS Management Console to monitor the fleet, accessible through SSO with no AWS console needed. Both share the same data: the trace a developer debugs is the trace an operator investigates.

The Cloud Login feature connects your local IDE environment to your AWS account, enabling you to send telemetry data to Amazon CloudWatch for persistent storage, share traces with your team, and access production dashboards. This connection is optional. You can use CloudWatch Omni entirely locally during development, then connect to the cloud when you are ready to monitor agents in production.

Getting started
CloudWatch Omni offers two ways to get started: through the IDE extension (for VS Code and Kiro) or directly through the cloud experience, where you can start sending telemetry data to CloudWatch without installing any IDE extension. In this walkthrough, I install the extension, create an agent, run it, and explore the traces and evaluation tools from my IDE.

After installing the CloudWatch Omni extension from the VS Code Marketplace, the CloudWatch Omni icon appears in the Activity Bar. From the welcome screen, I selected Get started with Sample Project to load a pre-configured agent with sample trace data or use shortcut to Command Palette using Command + Shift + P (on macOS) or Ctrl + Shift + P (on Windows/Linux) and select Omni: Create a new Project

CloudWatch Omni welcome screen and create new project in VS Code
Figure 1. CloudWatch Omni welcome screen & create new project in VS Code

The sample project comes with an agent implementation and example datasets. Part of the getting-started experience is adding OpenTelemetry instrumentation, and CloudWatch Omni guides you through each step. You can also create a new agent from scratch. CloudWatch Omni walks you through the process using an interactive chat where you define the agent’s purpose, select a model provider, and configure tools. All data is stored locally by default. You can optionally connect to AWS to send data to Amazon CloudWatch.

After verifying the configuration, I started the local dev server and sent a question to the agent. What makes this different from a typical chatbot interface is what happens next: selecting View Trace shows exactly how the agent processed the request.

CloudWatch Omni guides your AI code assistant to configure the development environment
Figure 2. CloudWatch Omni guides your AI code assistant to configure the local development environment for testing

CloudWatch Omni integrates with AI code assistants such as Kiro, Claude Code, and Codex to streamline the setup process. These assistants can configure the Dev Server, install dependencies, and set up instrumentation on your behalf, so you can go from installation to running your first traced agent session in minutes without manual configuration.

Interacting with the agent and viewing traces
Figure 3. Interacting with the agent and viewing traces

Traces are essential for understanding AI agent behavior. Unlike traditional request-response systems, agents make multiple decisions per invocation: choosing tools, composing prompts, and chaining sub-calls. Without full trace visibility, diagnosing why an agent produced an incorrect answer or took an unexpected path becomes guesswork. CloudWatch Omni records every step in a structured timeline so you can pinpoint exactly where behavior diverged.

The Trace Explorer shows a detailed breakdown of every step the agent took (LLM calls, tool invocations, and reasoning steps) in a structured, hierarchical timeline. I could drill into any span to inspect inputs, outputs, token usage, and latency.

Trace Explorer showing the agent execution timeline
Figure 4. Trace Explorer showing the agent’s execution timeline

The Trace Explorer also supports Compare mode, which places two traces side by side to see how different prompts or configurations affect behavior. Compare mode is especially helpful when debugging regressions. And with Ask Assistant, an AI agent analyzes your traces to surface patterns and anomalies, answering questions like “Why did the agent call this tool twice?”

Comparing two traces side by side
Figure 5. Comparing two traces side by side

Evaluation is what turns observability into actionable quality improvement for generative AI. Traditional metrics like latency and error rate cannot tell you whether an agent’s response was helpful, coherent, or factually correct. Evaluators score each response against quality dimensions, letting you measure what users actually experience and catch regressions that standard monitoring misses entirely.

CloudWatch Omni includes 17 built-in evaluators for metrics like coherence, helpfulness, faithfulness, and routing correctness. I selected traces from the Trace Explorer, chose evaluators, and ran an evaluation, getting per-example scores and aggregate metrics without building any custom evaluation framework.

Running evaluations on traces
Figure 6. Running evaluations on traces

From there, I used the Playground to test different system prompts side by side, comparing multiple model and prompt configurations in real time to see how each variation affects output quality before committing changes. With the Experiments view, I could run the same dataset against two agent variants and compare their evaluation scores, latency, and token usage side by side to pick the best-performing configuration.

Figure 7. Comparing evaluations across agent variants in the Omni Experiments console

With Prompt Management, you can version and track prompt configurations over time, making it easy to roll back when a new version underperforms.

CloudWatch Omni also provides a Session Explorer to review full conversation histories and understand how agents handle multi-turn interactions, along with an Agent Topology view that visualizes the architecture of your agent system, including sub-agents, tools, and their interconnections. You can drill into any node to inspect performance and identify bottlenecks.

CloudWatch Omni also offers a dedicated web experience accessible from any browser without an IDE. Teams can access all capabilities collaboratively, including application monitoring, analytics, agent observability, and AI-powered investigations.

CloudWatch Omni web experience with application monitoring, analytics, and agent observability
Figure 8. CloudWatch Omni web experience with application monitoring, analytics, and agent observability

I curated traces into golden datasets for structured experimentation. The Experiment function runs the agent against a dataset and automatically scores results, creating benchmarks for regression testing whenever prompts or agent logic change.

If you already have an agent built with a supported framework, CloudWatch Omni provides two paths to add instrumentation: Auto-instrument with Kiro, which detects your framework and configures tracing automatically, or manual instrumentation with ready-to-use code snippets for Python and TypeScript. For detailed instrumentation guides, see the CloudWatch Omni documentation.

Supported frameworks and open standards
The walkthrough above uses the sample project, but CloudWatch Omni works with the agent frameworks teams are already using: LangChain, LangGraph, CrewAI, OpenAI SDK, Strands, Vercel AI SDK, and more, in both Python and TypeScript. It also provides native observability for agents built with Amazon Bedrock AgentCore, and uses AgentCore’s evaluation capabilities to assess agent quality directly within the Omni workflow.

Instrumentation uses open standards (OpenInference and ADOT), whether your agents run on Lambda, ECS, EKS, or other clouds. For evaluation, Omni integrates with third-party evaluators including AutoEval and DeepEval alongside built-in datasets, a playground, and batch experiments. No re-platforming required.

CloudWatch Omni brings agent observability and application observability together in a single experience. For the application observability experience, read the companion post Introducing Amazon CloudWatch Omni: collaborative AI-powered observability for your applications.

Pricing and availability
Amazon CloudWatch Omni is now generally available. The IDE extension is free to use. You don’t need an AWS account to get started. You only need AWS credentials for Amazon Bedrock models, or API keys for other providers like OpenAI or Anthropic. Get started today by installing the extension from the VS Code Marketplace.

To explore all capabilities and get started quickly, visit CloudWatch on AWS Builder Center.

If you want to call APIs, search documentation, find regional availability, and check troubleshooting about this feature, try using the AWS MCP Server and plugins with your preferred AI tool. Share your feedback on AWS re:Post or reach out through your usual AWS Support contacts.

Happy building!

— Daniel Abib

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Accelerate your infrastructure deployments by up to 4x with AWS CloudFormation Express mode

Today, we’re announcing AWS CloudFormation Express mode, a new deployment mode that accelerates deployments for developers and AI tools iterating on infrastructure. Express mode accelerates deployments by completing when CloudFormation confirms resource configuration is applied, rather than waiting for extended stabilization checks. This reduces deployment time by up to 4 times for iterative development workflows and production scenarios.

How it works
Every CloudFormation deployment performs stabilization checks after resource configuration is applied. These checks serve an important purpose when you need to confirm resources can serve traffic before shifting load.

However, many workflows do not require full stabilization to proceed. Express mode benefits two primary use cases: iterative development workflows and production scenarios where you are comfortable with eventual stabilization. These use cases include iterating on infrastructure configurations during development, testing individual components of your application, and AI-assisted infrastructure development that benefits from sub-minute feedback loops.

With Express mode, CloudFormation completes deployments when resource configuration is applied, without waiting for stabilization checks. Resources continue becoming operational in the background. CloudFormation automatically retries dependent resources that encounter transient failures during provisioning within the same stack, without requiring any customer intervention. This built-in resilience handles timing issues between resources as they stabilize. Express mode changes when the deployment completes, not how resources are provisioned.

For example, when I create an Amazon Simple Queue Service (SQS) queue with a dead letter queue (DLQ), Standard mode takes 64 seconds, but Express mode completes in up to 10 seconds. In the case of deleting an AWS Lambda function with network interface attachment, Standard mode takes 20–30 minutes, but Express mode completes in up to 10 seconds based on my benchmarking test.

Get started with CloudFormation Express mode
When you create a CloudFormation stack in the AWS Management Console, choose Enable in the Express mode under Stack deployment options.

You can also use AWS Command Line Interface (AWS CLI), AWS SDKs, or IaC tools like AWS Cloud Development Kit (CDK), and AI tools such as Kiro.

Activate Express mode by setting the --deployment-config parameter to EXPRESS when creating, updating, or deleting stacks. No template changes are required. Express mode disables rollback by default for the fastest iteration experience. To re-enable rollback, set disableRollback to false in the deployment-config for production environments, or implement monitoring/cleanup mechanisms for failed deployments.

aws cloudformation create-stack \ 
   --stack-name my-app \ 
   --template-body file://template.yaml \ 
   --deployment-config '{"mode": "EXPRESS", "disableRollback": true}' \

For example, use the Express mode when you build infrastructure incrementally, adding resources one at a time. Ensure your IAM role templates follow the principle of least privilege.

# Iteration 1: Deploy IAM role
aws cloudformation create-stack \
--stack-name my-microservice \
--template-body file://iteration1-iam.yaml \
--deployment-config '{"mode": "EXPRESS"}' \
--capabilities CAPABILITY_IAM
--role-arn arn:aws:iam::123456789012:role/CloudFormationDeployRole

# Iteration 2: Add Lambda function
aws cloudformation update-stack \
--stack-name my-microservice \
--template-body file://iteration2-lambda.yaml \
--deployment-config '{"mode": "EXPRESS"}' \
--capabilities CAPABILITY_IAM
--role-arn arn:aws:iam::123456789012:role/CloudFormationDeployRole

# Iteration 3: Add SQS queue and event source mapping
aws cloudformation update-stack \
--stack-name my-microservice \
--template-body file://iteration3-sqs.yaml \
--deployment-config '{"mode": "EXPRESS"}' \
--capabilities CAPABILITY_IAM
--role-arn arn:aws:iam::123456789012:role/CloudFormationDeployRole

For AWS CDK, activate Express mode with the cdk deploy --express command when you deploy your CDK stack. This command retrieves your generated CloudFormation template and deploys it through the CloudFormation Express mode, which provisions your resources as part of a CloudFormation stack.

Express mode works with all existing CloudFormation templates and supports all CloudFormation features including change sets and nested stacks. When you enable Express mode on a parent stack, all nested stacks also use Express mode. If you need resources to be fully operational before proceeding with traffic or testing, continue using the default deployment behavior, which performs stabilization checks before completing.

Now available
AWS CloudFormation Express mode is available today in all AWS commercial Regions at no additional cost. For Regional availability and a future roadmap, visit the AWS Capabilities by Region. If you want to call APIs, search documentation, find regional availability, and check troubleshooting about this new feature, try using the AWS MCP Server and plugins with your preferred AI tool. To learn more, visit the CloudFormation documentation.

Start accelerating your deployments today, and send feedback to AWS re:Post for AWS CloudFormation or through your usual AWS Support contacts.

— Channy

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